Privacy

Effective Date: Auguest 08, 2026

Privacy Policy

COWBOY ("we," "our," or "us") respects your privacy and is committed to protecting the personal information and data entrusted to us. This Privacy Policy explains how we may collect, use, process, store, disclose, and protect your personal information when you access or use our website, mobile applications, products, devices, and related services.
By accessing, browsing, registering with, or using our website, mobile applications, products, devices, or related services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, subject to applicable laws and regulations.

1. Introduction

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

2.1 Information You Provide

When you create an account or use our services, you provide us with personal information that includes:

  • Your name and contact information
  • Postal Address
  • Account Login Credentials when required
  • Customer Support Communications

2.2 Automatic Information

We automatically collect and store certain information when you use our services:

  • Device information and identifiers
  • Log information and usage statistics
  • Location information when enabled
  • Browser type and settings

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Provide and personalize our services
  • Configure and connect Smart Push Button devices.
  • Send notifications and updates about our services
  • Detect security incidents and prevent unauthorized access.
  • Communicate important software, firmware, and security updates.
  • Comply with legal obligations.

4. Information Sharing and Disclosure

We do not share personal information with companies, organizations, or individuals outside of our company except in the following cases:

4.1 With Your Consent

By creating an account, using our website, mobile application, or Smart Button devices, you consent to the collection and processing of your personal information for the purposes described in this Privacy Policy.
Where required by law, we will obtain your explicit consent before processing your personal information for optional purposes such as marketing communications.
You may withdraw your consent at any time by contacting us or changing your account preferences, subject to applicable legal requirements.

4.2 For Legal Reasons

We will share personal information if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

  • Meet any applicable law, regulation, legal process, or enforceable governmental request
  • Enforce applicable Terms of Service
  • Detect, prevent, or otherwise address fraud, security, or technical issues
  • Protect against harm to the rights, property, or safety of our users

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including::

  • Secure HTTPS/SSL encryption
  • Encrypted cloud communication
  • Access controls, Authentication mechanisms
  • Regular software updates, Security monitoring
  • While we take appropriate security measures, no method of electronic transmission or storage is completely secure.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to our processing of your information

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Email: rp@cowboy.works

Address:Office No 3, Siddheshwar Apartment,Lane No 1, Shubhash Nagar, Shukrawar Peth.Pune, Maharashtra, India 411002